We just wanted to say thanks for your assistance in selecting our donor over the past two weeks. You were so helpful and prompt with our photo matching, and particularly the 'looks' questions and personality 'reads'. Your time and care is truly appreciated. Everyone has been an A+ on Customer Service, and we'll recommend Fairfax to others.
- OR
Thanks to your facility we have a beautiful baby daughter. She joined our family in December, weighing 7 lbs 6 oz. She is absolutely wonderful. Thank you all for this terrific gift.
- MA
Thank you for doing our photo matching and for spending time with me on the phone answering my questions. You have taken away much of my anxiety away and given me a greater piece of mind regarding the donor we plan to use in the next few months.
- ND
We have been trying for over 3 years. Your efforts to let us know everything and your staff's very pleasant way of handling my inept questions have been wonderful. I would certainly recommend your services. Thanks from 'another future family.
- ME
I am a nurse, a mother and perhaps one of your biggest fans. You all have blessed us to no end. Thank you. Our daughter will be 2 at Christmas. As an RN I appreciate the extensive testing that you do to insure safety and success for the prospective families. I deal with many women/families who need to know that there are near miracles just waiting to happen.
- FL
I would like to extend my gratitude for all of the services you've provided to my wife and I over the past year. Two weeks ago we gave birth to a healthy baby girl! Without your professionalism and dedication, our dreams of conceiving a baby may not have been possible.
- NM
We have been researching sources for sperm donors that would meet our high standards. I am approaching my 40thbirthday and I want to make every month count. Your staff promptly returns calls, follows through on commitments and are very professional. I am the Director for my company's Customer Support group. I know the challenges of providing excellent customer service. I believe your staff goes 'above and beyond.
- CA
I would like to thank your company for providing the most excellent service over the past several years. Each time I called I was promptly assisted, especially during those 'living month-to-month' times. It is nice to know that your company exists and continues to help many women each day.
- SC
Thank you SO much for adding the staff impressions feature! We really wanted to get a sense of what our donor was like, what type of person he was. The staff impressions actually match what we view our son to be like, and it's wonderful to get that information that we can give to him later. We have nothing but wonderful things to say about your organization and recommend anyone who asks us to visit your site because of the experience we had. Thank you so much for making it possible for us to have our wonderful son!
- MO
Fairfax Cryobank provides the most comprehensive medical profiles, giving us confidence in a healthy match. In addition the personal profile, audio disc of the donor's voice and the photo of the donor as a baby offered us a human touch that made a difference I cannot adequately explain. This unique aspect of Fairfax's service provided us a wonderful glimpse of who the donor is, his interests and values. The opportunity to evaluate these qualities was equally important to us as knowing the donor's physical attributes.
- NJ
How can I possibly express our thanks and appreciation for the tremendous service you provide? Our daughter was born in April. I wanted you to know that you have all made a huge difference in our life as a family. You offered us a positive experience that will be a wonderful part of our lives forever. The effort you go through cannot be understated. What I once viewed as a potentially cold and scary experience, Fairfax turned into a lifetime of appreciation for what is possible. Thank you.
- NJ